SHIPPING & RETURNS
Shipping Policy
We choose to ship via USPS because of their good delivery times and low rates and pass those shipping savings on to you. We offer standard USPS First Class mail delivery and next day Priority Mail Express.
USPS First Class Package delivery times are usually 1-2 days to cities within California, and 2-4 days outside of California. USPS Priority Mail Express guarantees delivery the next day for orders received before 4pm Pacific Time. Orders received after 4pm Pacific Time may not ship until the following day..
Return & Exchange Policy
If you don't find the value and use in our products, return them to us within 30 days for a full refund. Returned items must be complete and all parts must be included. We cannot offer partial refunds. You will need to pay for return shipping.
If any product was received defective, notify us within 7 days of receipt and we will send you out replacement parts immediately.
Please measure your railings accurately before placing your order. If you do manage to purchase the incorrect size clips, you can return them to us with 30 days to exchange for a different size. You will need to pay for return shipping, but there will be no charge for shipping your replacement size to you. We will ship out your replacement size as soon as we receive your returned package.